+44 (0) 1922 668 347 salessupport@filterserve.com

Privacy Policy

Filterserve is a trading division within Power Utilities Limited.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. By using our services, you agree to the use of the data that we collect in accordance with this Privacy Policy. We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this policy and our privacy practices should be sent by email to gdpr@power-utilities.com or by writing to Power Utilities Limited, Premier Business Park, Queen Street, Walsall, West Midlands, WS2 9QE. Alternatively, you can telephone 01922720561.

 

What information do we collect?

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, email address, together with data about your use of the website, such as web pages accessed.

How this information is used

  • Seek your views or comments on the services we provide
  • Notify you of changes to our services
  • Send you communications which you have requested and that may be of interest to you. These may include information about services, new products, special offers, promotions of our associated companies goods and services.
  • To process the task for which you visited the website

 

All reasonable precautions are taken to prevent unauthorised access to this information. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Cookies

Our websites takes advantage of cookies. ‘Cookies’ are pieces of information sent by an organisation to your computer and stored on your hard drive. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

You have the ability to prevent your computer from accepting cookies by setting your browser preferences. However turning cookies off may reduce functionality when using our website.

Control of your information

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then you can opt out by ticking the relevant boxes situated on the form on which we collect your information.

Under the Data Protection Act you have the right to apply for a copy of the information we hold on you, for which we may charge a small fee.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences or update your contact information at any time by contacting us by email gdpr@power-utilities.com or telephone on 01922720561.

We are committed to protecting your privacy. If you require further information about our privacy policy please do not hesitate to contact us.

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Power Utilities Limited,
Queen Street, Premier Business Park,
Walsall, WS2 9QE
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salessupport@filterserve.com
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+44 (0)1922720561